1. Shipping Methods
We offer reliable shipping options to ensure your orders reach you in a timely manner. Our primary shipping partner is ST Courier, a trusted courier service provider known for its efficiency and reliability. In addition to ST Courier, we may also utilize other reputable couriers such as India Post for certain shipments.
2. Shipping Costs
For delivery addresses within Tamil Nadu, we provide complimentary shipping via ST Courier at no extra charge to you. However, for orders shipped to addresses outside Tamil Nadu, shipping charges will apply. The applicable shipping charges will be calculated based on the destination address and the weight of your order. You can view the estimated shipping costs during the checkout process before completing your purchase.
3. Tracking Your Orde
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your order. You can track the status of your shipment by entering the tracking number on the courier’s website or by contacting our Customer Support team for assistance.
4. International Shipping
At this time, we only offer shipping within India and do not offer international shipping services. We apologize for any inconvenience this may cause.
5. Damages in Transit
While we take every precaution to ensure that your orders are securely packaged for transit, we cannot be held responsible for any damages that may occur during the shipping process. We work closely with our shipping partners to minimize the risk of damage, but in the event that your order is damaged in transit, please contact our Customer Support team immediately for assistance.
6. Contact Us
If you have any questions or concerns regarding delivery or shipping, please don’t hesitate to reach out to our Customer Support team at sales@jbagrofoods.in. We’re here to assist you with any inquiries and ensure a smooth delivery experience.