Order Cancellation

We understand that circumstances may arise where you need to cancel your order. Please note the following cancellation policy:

Cancellation Before Dispatch:

If you wish to cancel your order before it has been dispatched from our facility, you may do so by contacting our Customer Support team at sales@jbagrofoods.in. In such cases, the amount paid for the cancelled order can be adjusted towards a subsequent order placed with us. Please note that any price differences between the cancelled order and the subsequent order will be applicable.

Cancellation After Dispatch:

Once your order has been dispatched from our facility, it cannot be cancelled. We strive to process and ship orders promptly to ensure timely delivery to our customers. Therefore, we encourage you to review your order carefully before confirming your purchase to avoid any inconvenience.

Refund Policy

Refunds:

Please note that we do not offer refunds for cancelled orders. Instead, the amount paid for a cancelled order can be adjusted towards a subsequent order placed with us, as outlined in the section above.

Damaged or Defective Items

While we take every precaution to ensure that your orders are packaged securely for transit, we understand that unforeseen circumstances may occur. If you receive a damaged or defective item, please contact our Customer Support team immediately for assistance. We will work with you to resolve the issue and ensure your satisfaction.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please don’t hesitate to reach out to our Customer Support team at sales@jbagrofoods.in. We’re here to assist you with any inquiries and ensure a seamless shopping experience.

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